Message From the Chair Emeritus—Richard Johanson
One of the greatest uppers of living in a democratic society is the opportunity to freely elect those whom we wish to serve us at various governmental levels. One of the downers is that for the next ten months we shall be bombarded with political pleas of support from various candidates for office. I offer the following as a litmus test in determining our selections as we progress through the many upcoming campaigns. Does the person seeking our vote subscribe to our Community Values? Is that individual a “my way or no way” moat surrounded castle dweller or a “together we can” community builder? Would that person be a welcome member of this Business Council? Just curious!

Downtown Is Everybody’s Neighborhood
Downtown revitalization has been a priority for many organizations for years. Success requires leadership, clarity of purpose, broad community support, talent, relentless perseverance, and resources. Are we ready?

The following is a message from our downtown revitalization manager, Elliot Balch: “On Thursday, January 28, at 9:15 am, the City Council will consider approving a contract to create new laws for development in the Downtown core and surrounding neighborhoods. Why are these new laws, known as the Fulton Corridor Specific Plan and the Downtown Neighborhoods Community Plan, necessary? Because the current laws are confusing, unclear, contradictory, out of date, and often counterproductive. It's the current laws that have caused frustration among Downtown developers, and allowed poorly designed development to harm some of our best older neighborhoods. It's the current laws that are costing builders thousands of extra dollars and months of extra time for every project. By discouraging investment and driving down property values, outdated planning laws today are costing the City millions of dollars in property tax revenue each year, not to mention preventing the revitalization of our downtown and perpetuating the concentration of poverty in surrounding neighborhoods.

Dozens of cities across the country have made their downtowns the easiest places to develop by adopting Specific Plans that provide more appropriate land use laws. More and more cities are adopting new zoning codes that set clear standards to protect older neighborhoods. The best Plans involve the community heavily so that the new laws reflect their vision for the future. And it will all happen in Fresno -- if the Council votes on January 28 to get the process of creating the new Downtown Plans going. There are several ways to get involved:

• Come to the City Council hearing on Thursday, January 28, 2009, at around
9:15 a.m. You can just watch, or speak up during the public comment period.

• Tell us if you support the Downtown Plans at www.surveymonkey.com/s/downtownplans. By giving us your email address, you'll also be signed up to receive updates as the Plans are developed, plus other news from the City of Fresno Downtown and Community Revitalization Department.

• Tell your City Council representative how you feel. Call (559) 621-8000 to speak to staff for your Council Member about the contract for the Downtown Plans.

• After contract approval, look for updates at www.fresno.gov/downtown.
We'll be posting news of upcoming Plan-related meetings and events, especially those where the community is invited to come help make important decisions. We will also post images and documents for public review.”

For more information go to www.fresno.gov/downtownplans.pdf, www.fresno.gov/CouncilDocs/agenda1.28.2010/915.pdf or call 559.621.8350

Message From the Chair Emeritus—Richard Johanson
Welcome to the first issue of our Weekly Bulletin in this new decade. As a background note, the gap in distribution of the bulletin was due to an extended leave of our CEO—a trip to Machu Picchu in Peru. I also greet you with a thankful heart for the major accomplishments of our community during the past decade. We have traveled a transformational journey in creating the awareness that by coming together as an extended collaborative community we can attain our mutually defined goals. May those of you who carry the torch through this decade see the fulfillment of this Council’s Vision Statement adopted almost seventeen years ago.

A New Location for the Fresno Business Council—February 1
As of February 1, 2010, the CEO’s office of Fresno Business Council will be inside the Fresno Regional Foundation. The new address is 5250 North Palm, Suite 424, Fresno, CA 93704. (The same building). The new phone number will be 559.226.5600 extension 106 and the fax is 559.230.2078. It is impossible to measure the value of Deloitte’s 16 year hosting of our CEO. Productivity and job satisfaction have much to do with the people around you and the space you fill. On behalf of the Fresno Business Council and the community it serves, thank you to our long standing partner in transformational change—Deloitte!

Meeting of the California Stewardship Project at Stanford University
For over a decade, regional leaders in California have been working together to find effective ways to address complex issues and lead communities in this time of global and rapid change. “Developing innovative regional solutions for California’s most pressing economic, environmental and community challenges” has been the driving thought. In Fresno, the model we developed is a Four Sphere approach based upon a ten value operating system. At the Stanford meeting, Dr. John Welty, Dr. Alan Pierrot, Pete Weber, Ken Newby and Deborah Nankivell shared their perspectives on both the process and the yield from their long term engagement. If you are interested in the PowerPoint with narrative that tells the story or the background document focused on outcomes, simply make the request via email. As a leader from one of the newer regions noted, “your work has saved our community five years.”

“The Biggest Threat to California is State Government”
While every state and community is struggling to find a path out of the fiscal crisis and discover models for governance that match the realities of the 21st century, California’s size and complexity has made the challenge greater. We are a state of regional economies with dissimilar assets and problems with a one size fits all government disconnected from the realities of communities. What emerged from the meeting at Stanford is a willingness to work together as united regions to support transformational change recognizing that we are all Californians. We will keep you updated via the bulletin on current developments. Thank you to the Morgan Family Foundation for sustaining the network through the California Stewardship Project.

Message From the Chair Emeritus—Richard Johanson
One of nature’s greatest visual gifts to us is the beauty of Fall. Our trees and vines are covered with gold, yellow and red leaves as they prepare for their winter dormancy. The leaves fall gently to the ground with an assurance that next Spring they will reappear wearing a coat of bright green and inspire us once again. The thought occurred to me that while we are conscious of this annual process, we often forget that it is not the leaves that make our trees what they are, it is the root system. We are making progress around here not because of bright colors. Rather our momentum has grown because of our unseen but critically important community-based root stock. A critical component of our root stock is this Business Council. It is my hope that all who read this weekly Bulletin will commit to some type of Council membership support in the upcoming year. For more information visit our website www.fresnobc.org. Our leaves are depending upon us.

One Employer’s Solution to Healthcare—Safeway
In order to learn more about national and state private sector thinking on healthcare, Dr. Alan Pierrot and I attended a meeting convened by the Committee for Economic Development, a national business think tank, and the Bay Area Council. One speaker offered Safeway’s approach based upon research and partnership:

Research
• 70% of healthcare costs are driven by behavior.
• Four chronic conditions create 74% of costs.(Obesity, diabetes, cancer, heart disease)
• Obesity is a driving factor in all 4 chronic conditions.
• Noncompliance with recommended care reaches 67% for obesity.
• Transparency is critical to control costs.
• Obesity rates: Japan 3%, Switzerland 8%, Canada 15%, USA 34%.

Solution to Rising Costs
• Insure everyone.
• Create more personal responsibility.
• Encourage prevention and wellness by linking healthy behaviors to financial incentives.
• Provide cost and quality transparency.
• Pay more for results and less for services rendered.

Safeway’s Program• Open to all employees.
• Focus on 4 issues—weigh, tobacco, blood pressure, cholesterol.
• Earn lower premiums through changed behavior.
• Distribute information on procedural costs and quality. For comparable services cost ranges go from 10:1 to 4:1. Hard costs $887 to $8,650; $3,538 to $16,779.

Results
Since the program began in 2005, Safeway and its employee’s annual savings have gone from $19 million in 2006 to $5

Message From the Chair Emeritus—Richard Johanson
Thanks to all who accepted my invitation to share their “Thoughts of Thanksgiving” with us. This has been a difficult year and I believe it is critical that we don’t let the negatives overwhelm our blessings. Here are a few responses, some of which I have abbreviated. I am hopeful that you will add your own.


“We are thankful for the fatherhood of God and the brotherhood of man--nature, music, great books and the opportunity to serve others.”
Lee Ayres

“Family and good friends. The “things” in my life pale in comparison to the people I care about. People are eternal and everything else is not.”
Kurt Madden

“I am thankful that we live in a place that allows us the opportunity to think, learn, create and contribute.”
Alice Saviez

“The Marjorie Mason Center is grateful for the incredible numbers of compassionate, generous and energetic individuals who make this such a wonderful place to live, work and thrive.” Pam Kallsen

“For me it can be the little things, looking at the sun shining through the three leaves or our fourth grandson’s birth.”
Kathy Bray

“I am thankful for life, love of family and friends, health and well-being and that we live under the protection of a free and peaceful nation each day.”
Kay Garabedian

“I am thankful for learning so much from God – relationships, caring, intimacy, and connectedness.”
Doug Davidian

“I am thankful to have an opportunity to make a difference, work with extraordinary people, and for my wonderful daughter, Noelle.
Deb Nankivell

Message From the Chair Emeritus—Richard Johanson
I would like to try something I’ve never done before in the fifteen plus years I have been privileged to contribute to our Bulletin. Next week we shall celebrate Thanksgiving Day. For what will you be most thankful this year? Please send your thought(s) to me (rajoho@comcast.net) so I can pass your feelings on to others. We will share as many of thoughts as possible in next week’s bulletin. As for me, I shall once again be thankful for family, friends and all of those who understand that in exchange for living in an imperfect democracy we owe it to ourselves and others to try to leave this a better place than we found it. Such is the mission of the Fresno Business Council. Such is the Spirit of Thanksgiving.

California Forward’s Budget Reforms and Local Control Measures
The current structure of California government is based upon another era and patches that didn’t fix the underlying problems—structural, systemic and power dysfunctions. Our board has endorsed the 2010 Reform plan aimed at two primary goals—serving community before single interests and restoring power to local government. The reforms include:

Best Practices Budget Accountability Act
• Planning Ahead—two-year spending plans with 5 year fiscal forecasts.
• Results & Accountability—goals for every program linked to budget decisions.
• Performance Review—Oversight of major expenditures; ten year review cycles for programs.
• Reduce Debt When Revenues Spike—Use one time revenues to pay down debt.
• Pay-As-You-Go—No new programs without funding source.
• Majority vote budget/deadline—forfeit pay and per diem if not on time. Retains 2/3 vote for tax increases.

Community Funding Protection and Accountability Act
• Protect local taxes—state prohibited from taking local taxes or fees.
• Collaborative Problem Solving—encourages local institutional alignments to solve problems and eliminate duplication.
• New Resources for Community Services—If county-wide plan adopted, county can ask for sales increase up to 1 cent to be distributed to local government.
• Accountability for Outcomes—discretion coupled with reporting on progress and support of voters to continue.

For more in depth information, go to the website, www.caforward.org

Message From the Chair Emeritus—Richard Johanson
A year has gone by since the voters of this nation used the privilege granted them in our constitution to elect by majority vote those candidates for public office they prefer to serve them during the ensuing political cycle. Whenever we become disenchanted with the performance of the party in power, we make a change. The underlying strength of this country resides in having a strong two party system with the primary responsibility of the “out” party being to serve as the watchdog over the actions of the other. Our history tells us that rancor, diatribes pitting one party against the other and forecasts of impending doom have always been a part of this process. What has never changed has been that cadre of citizens who quietly and efficiently continue their quest of transformation amid the ongoing political turmoil. Such has been the role of the members of the Fresno Business Council and our extended family of those dedicated to making our tomorrow better than our yesterday.

“It’s Different This Time”—A Community Steps Up Together
Barn raising is an American tradition where everyone came together when someone needed a barn. Most were volunteers, a handful of those with special skills were paid and everyone benefitted, not just the family with a new barn. Early Americans understood interdependence and that there are challenges we can only meet as a united whole. Community transformation is one of them. As the RJI continues to accelerate driven by the EDC, Office of Community and Economic Development at Fresno State, Lyles Center, WIB, State Center and others, the City of Fresno is sparking increasing engagement from many institutions and organizations to revitalize the Lowell Neighborhood. Here is an excerpt from a recent blog from Craig Scharton, the head of the Downtown and Community Revitalization Department:

What an unbelievably great meeting! Fresno State is on it. They have departments lined up with classes and internships all focused on Lowell. Off the top of my head: construction management, recreation, education, the library (for research and database), political science, psychology, business, engineering, arts (lighting)...and others that I'm forgetting. They have a matrix of every department's involvement. They have specific classes that will be involved. They are organizing an event to link nonprofits in Lowell to students. This is so incredibly gigantic. They are hosting a national conference for Urban Universities next year and will bring schools from around the country to Fresno to see how an engaged city and university can work together. Somebody pinch me...I never, in my wildest dreams, thought that this would all be happening so quickly. Dr. Welty, the Provost and Assistant Provost are all actively engaged to pull this focus and follow-through together. I do not believe that there is anything quite like what is happening, anywhere in the country. As Mayor Swearengin says, "it is different this time." Folks, it is different, I've been doing this stuff off and on for 25 years. I have never seen things happening like this before.

Message From the Chair Emeritus—Richard Johanson
Last Tuesday a number of partners convened a Community Conversation Forum. Approximately forty private and public sector leaders came together to attempt to gain a “level set” understanding of the many issues we face and a framework we can use to align resources behind shared goals. The session was ably moderated by Kurt Madden, a community leader who serves in all three spheres (economic, infrastructure and human development) and is a steward of the whole. While differences in thinking and approaches to solving problems were rightfully expressed, there was an underlying unity of purpose and intention to create a better tomorrow for all. One of the major conclusions reached is that we can’t hire others to cure our civic illnesses. We are our own doctors. As an example, we learned that in a decade FUSD students have gone from 58% living in poverty to 81%. This is unacceptable and affects everyone in our community. Changing this circumstance will require a commitment from people in every sphere to work together. Tomorrow’s generation is depending upon our wisdom and commitment to improvement. The session-ending conclusion was recognizing if we think we can achieve our goals alone, our vision is too small.


Shared Themes—Community Forum, San Joaquin Partnership Summit
A common theme emerged at two meetings last week—the importance of steward leadership. Einstein told us we cannot solve a problem at the level of thinking that created it. Whether its water, safety, education, or economic development, if we only come together as self and single interests, we spend precious resources fighting to get more, rather than focused on long term solutions to serve the whole. Interdependence means problems do not confine themselves to one jurisdiction or interest any more than smoke paid attention to nonsmoking sections on an airplane. Our region is demonstrating through the Partnership that together we can accomplish much more. One of the gubernatorial candidates emphasized, “We are all Californians.” A key question is how do we create governance models that reflect this belief? Fragmented thinking and acting got us here. What would a “CEO function” that served the whole look like locally, at the regional level, at the state level and at the national level?


Key Thoughts on Water From the Partnership Meeting
...The amount of water available is static—97% comes from precipitation.
...Every region has different water needs and resources.
...The amount of water permits issued far exceeds the amount of water available.
...Regional antagonism drives the water wars.
...The solution must be based upon co-equal values—water supply reliability and improved and protected Delta eco-system.
...The state is close to a solution largely due to the ability of the San Joaquin Valley to remain united rather than fragmenting along single interests. (The Partnership is a platform to unite, lead, and change the way the public’s business is done.)
...We are in this mess because of all of us. Rather than clarity of purpose, we have 200 state and federal agencies engaged in water issues. When everyone is involved; nobody is in charge and nobody is accountable.
...There is no piecemeal solution—there must be a complete solution.

Message From the Chair Emeritus—Richard Johanson
Is there anything more American than October and the excitement of all of the festivities surrounding the World Series? While baseball may be our national pastime, I would submit that for many of us it does not overshadow our year around determination to win our own pennant by leaving this a better place than we found it. Most of us can only superficially try to comprehend all of the good work taking place in our community as we have learned the skills of collaboration and the power of shared visions. To attempt to do so is to begin to understand the depth of the commitment of all of those who care enough to give so much. As we watch the progression over the next couple of weeks to see which team shall emerge as our baseball champions, let’s not overlook our own champions among us who work unendingly without public acknowledgement in creating a brighter tomorrow for all who are among us and will come after. They are our real heroes.

Embodying the Community Values Through Insight and Practice
As a way to deepen our understanding of Community Values and strengthen our resolve to act in accordance with them, at each board meeting we discuss one of them. At last week’s meeting, Hal Bolen offered some thoughts about the value “Commitment to Resolving Conflict.” The value’s description notes that conflict is inevitable as we have differing world views and life experiences. It also acknowledges that conflict is often required to achieve the best outcome. The challenge is learning the skills to use conflict as an asset to help clarify a strategy or build motivation. As part of his presentation, Hal offered 8 steps to resolve conflict: 1) Know thyself and take care of self, 2) Clarify personal needs threatened by the dispute, 3) Identify a safe place for negotiation, 4) Take a listening stance into the interaction, 5) Assert your needs clearly and specifically, 6) Approach problem-solving with flexibility, 7) Manage impasse with calm, patience and respect, 8) Build an agreement that works. Imagine how quickly positive changes would happen if we all mastered the art of conflict resolution. By doing so, we would “be the change” and help spread this skill throughout the community.

FBC Board Endorses CA Forward 2010 Reform Plan
So often when we blame people, the real problem is context and structure. The CA Forward reforms are intended to insure that community interests are placed ahead of single interests, protect local funding and deliver better outcomes. Other states and successful businesses have already shifted to results based budgets and a focus on long term, collaborative strategies. This thinking has also moved to the local level in some cities, regions and counties. The shift will allow cities, counties, school districts and others to work together to solve community problems and overcome the industrialized, silo model of thinking, funding and acting that has prevented innovation and collaboration for so long. “If you can achieve your goal alone; your vision is too small.” For more information, the CA Forward website is www.caforward.com

Message From the Chair Emeritus—Richard Johanson
As we celebrate Columbus Day it is worth dwelling upon the similarity between the reality of Christopher Columbus traversing a vast ocean in a few frail boats to reach his destination and our ongoing journey to cross our extended community’s lake as a broad-based coalition dedicated to arriving at our vision for this region. While “Uncle Chris” used sails and oars to propel his tiny fleet, our armada is akin to a large contingent of ducks. From above we may appear to be gliding calmly across the water when in reality underneath the surface we are paddling feverishly. We shall reach our destination not because we made short lived waves and splashes upon the surface but because we mastered the art of propelling ourselves forward by paddling in the same direction together. The next time you see one of your fellow ducks, give each other a quack.

From Ruben Navarrette to John W. Gardner—The Same Message
The mission of the FBC is to transform our community from good to great, inspired by the book Good to Great by Jim Collins. Implicit in this idea is whether it is a company or a community, greatness requires a commitment to excellence. “Excellence implies more than competence. It implies a striving for the highest standards in every phase of life…in every endeavor and sector…in short, universally.” In a recent column, Navarette contrasted the work ethic of his immigrant grandfather with himself and came up short. He challenged all of us to let go of playing the victim or thinking you are entitled. As Gardner noted in his book, Excellence: Can We Be Equal and Excellent, Too?, The best kept secret in America today is that people would rather work hard for something they believe in than live a life of aimless diversion. The growing number of volunteers and philanthropists in Fresno are a testament to the truth of this statement made in 1961.

School/Business Partnerships Reception—A Win/Win/Win Proposition
We are looking for businesses that want to have a substantial positive impact on their community. Today in our schools we are preparing the next generation of community and business leaders. We need businesses to consider adopting a school in a partnering relationship. Any size business can participate in a school partnership and the rewards to the school and the business are substantial. It is a chance to positively affect the lives of the youth of Fresno. You are invited to a reception at The Shops at River Park, (west end of the Plaza opposite Edwards Theater near REI) to provide you with an opportunity to learn more about these partnerships. The reception is being hosted by the Joint Task for School Business Partnerships, of which the Fresno Business Council is a member. There will be good food and information provided to you in equal measure. You do not have to make any commitment beyond giving us an hour or so of your time. The reception is on Thursday October 22, 2009 at 4:00 PM. If you plan to attend or would like additional information please RSVP to Mike Wilhelm at 490-0950 or mwilhelm@w2lg.com.

Message From the Chair Emeritus—Richard Johanson
Some day I hope that future generations will be able to look back upon our era and find recorded how we were able to transform this region from the “Appalachia of the West” into a vigorous center of prosperous economic activity. Therein they will find that the key to our transformation was capitalizing and leveraging the opportunity to live within a multicultural environment and accepting that those things that united us were far more important than those things that divided us. While this transformation is still a work in progress, it is the shared commitment of many individuals to abide by the standard of behavior called for by the community values that has made change possible. May it be our legacy that silo based philosophies and crude accusations against those with differing opinions will one day be only footnotes in the history books of those who will come behind us.

Workforce Investment Board (WIB)—Steward Leadership in Action
The first issue of the New Valley Times was issued in 2002 with a dateline of 2015. This newspaper, delivered alongside The Fresno Bee, was filled with stories of success across every sector. Embedded in every one was the notion of compound interest, a commitment to the long-term, not just short-term results. Years ago WIB was a reactive, human services program that “prepared people for jobs that didn’t exist.” Today, thanks to the early commitment of Chamber leaders and the strong staff leadership of Blake Konczal and Pam Lasseter, the Fresno WIB is considered exemplary. Their adopted WorkKeys System, measures skills across a wide workplace spectrum, guides participants in matching their skills to specific careers and provides certificates that can be used in the hiring process. This win/win, matchmaking approach led to the creation of the Central California Career Readiness Certificate which is supported by nine WIB’s across 14 counties, community colleges and Fresno State. The work was done through a grant from the San Joaquin Partnership. Today’s WIB mirrors similar long term results of stewardship and collaboration in other organizations.

Results—Quantitative and Qualitative
To prepare for a December opportunity to share stories about Fresno with regional leaders from across the state, we are assembling a list of accomplishments that have resulted from our shift to steward leadership. The list is impressive and humbling. The WIB story helps to explain why numbers alone are an inadequate measure of success and are easy targets for cynics, single interests and spectators. While unemployment remains too high and many are ill equipped for the workforce, changing the underpinnings of the economy and education are long term endeavors. The fact that our region is aligning resources, interventions have occurred in major institutions, we continue to gain expertise in collaboration, and more people are engaging is strong evidence of the qualitative changes happening in our community. We are changing the way we think and act in terms of issues, solutions and one another. Cultural change—how we do the community’s business--is sustainable change. We are collectively developing the skills of innovation, resilience, adaptability and collaboration stemming from a one page contract—the community values.